EXPERT ENGAGEMENT WITH YOUR TARGET AUDIENCE.

CATI

To have a real-time check on the number of interviews conducted including the number of interviews that have been dropped or not conducted, to bring about change for the better in the form of improvement and simplification of the process of telephonic interview, CATI research methodology is one of the best research tools for market research.

By making use of this service an organization can be confident of collecting data high in quality. DInsight Research has a group of professional market researchers to ensure and deliver the apt and ready to handle any CATI research project whatsoever. We consider every opportunity is a real time check for us, regardless of size or scope designed for both Business-2-Business (B2B) and Business-2-Customer (B2C) targets, to prove thus turning the opportunity into win-win situation for both of us.

Always our aim is to minimize the operational and business risks of offshore CATI state of art infrastructure, cutting edge technology, superior manpower and world class processes. At the same time we make sure to facilitate assimilation of high-quality data in lesser time, more accurate data collection, through thorough control on the different stages when conducting an interview. Hence, ensuring representative sampling and deliver faster turnaround is highly instrumental.

Certainly this showcase our CATI research project is designed to accomplish your requirements viz.,

DInsight Research center has team of go-getters having multiple stations with capacity of adequate number of interviewers, who operates 24/7 turning your information into data.
Have capability to run rapid-turnaround projects right through to longer-term with thorough monitoring in order to ensure high quality data is collected and delivered.
Both auto and manual dialing system which are audio recorded.
Latest security measures have been implemented for run error free on a system, also to collect authentic bug free data.
DInsight undertake projects ranging from highly targeted and niche data collection based on small sample sizes right through to annual tracker studies.

B2B INTERVIEWS

Business-to-Business (B2B) interviewing is the key element in nearly all industrial market research surveys. It dictates the accuracy and depth of information obtained and very often leads to conclusions and recommendations.

We have team of professionals trained in Multi Languages and have conducted 29k+ interviews including c-level, over the last six years. The following parameters are implemented and practiced;

Fully-Structured format.
Planned calls (time, preparation, personalization and creativity).
Elicitation of rich, meaningful open-responses.
Young, graduate and experienced team members.
Daily technical training to all team members.
In-house rules followed to yield dividends in the quality and quantity of information obtained.